Shipping & Returns

Vitality Ships Direct to You:

Shipping in Canada: 

  • Orders over $100 (excluding tax) receive Free Shipping 
  • All orders under $100 are charged a flat rate of $15 
  • Once an order is processed it will be shipped through Canada Post or Ground Service by FedEx
  • An email will confirm your order and delivery 

Shipping to the United States: 

  • Orders over $100 (excluding tax) receive Free Shipping 
  • Shipping rates are determined by the carrier and may be subject to customs charges. 
  • Carriers include USPS, UPS, Purolator or FedEx 
  • Once an order is processed it will be shipped standard service 
  • An email will confirm your order and delivery 
  • Check out our Amazon US Store to avoid high shipping costs and receive your product fast!

Shipping outside Canada or the United States: 

 

Returns

Because we want you to feel good about every purchase you make from us, we guarantee the quality of all VITALITY products. If you are not fully satisfied with the quality of our products we will happily offer you a full refund within 30 days of purchase. Due to the nature of our products, we are unable to offer refunds or exchanges on expired or opened product and will issue a store credit instead. If your order was damaged upon delivery please contact our customer service team at hello@vitality.ca and they will gladly help you out.

Please note that shipping fees are non-refundable. Refund will be issued on the original form of payment upon receipt of the returned product.